Financial services · Roadshow

Six cities, nine days, one standard

A European roadshow that had previously drifted in quality after the third city.

6 cities · 4 countries · 1,100 attendees
Six cities, nine days, one standard — programme diagram
6 cities · 4 countries · 1,100 attendees

The brief

An asset manager ran an annual client roadshow across six European cities. By the fourth city the presentation had been altered, the room sets differed and local suppliers were improvising the catering to different standards.

What was going wrong

  • No fixed kit — each city sourced independently
  • Presentation edited in transit between cities
  • Registration collected differently in each market
  • No way to compare city performance afterwards

What we did

Four changes that mattered.

01

Built a kit

A set and technical package designed to fit the smallest room on the route, with a written room diagram and catering specification per city.

02

Sent a travelling core team

Three people carrying the standard between cities, briefing local crews against the same written specification.

03

Sequenced around the build

Route ordered by load-out times, freight transit and crew rest rather than by geography, with carnets prepared for the kit.

04

One registration, six cities

A single registration system with localised journeys, producing comparable attendance and no-show data per city.

Outcome

What happened

01All six cities delivered to the same specificationResult
02Kit cleared customs in every market without delayResult
03Attendance and no-show rates comparable across cities for the first timeResult
04Two cities dropped from the following year on the evidenceResult

Carry-forward

What we took into the next one

Design the kit for the tightest venue, not the best one

A travelling core team is what prevents drift

Comparable per-city data is often the most valuable output

One working day · hello@voyacircle.com

Something of this shape, for your programme.

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