Supplier network

A supplier list is easy.A vetted one is the actual asset.

Every agency has contacts. What matters is whether the insurance is current, whether the licence covers the work, whether they can deliver at your scale on your dates — and what they did the last time something went badly wrong.

Six-point vettingRecorded performanceDisclosed commercials

What we check

Six checks before anyone is used.

These run before a supplier appears on a shortlist, not after they have been appointed. In unfamiliar markets they take longer, which is one of the reasons we will tell you when a timeline does not allow a destination to be done properly.

01Legal and licensingCompany registration, operating licences, and the specific permits the category requires — transport operator licences, alcohol service, rigging certification.Check
02InsurancePublic liability at a level appropriate to the work, employer liability, professional indemnity where design is involved, and vehicle cover for ground operators.Check
03SafetyRisk assessments and method statements, driver hours policy, vehicle age and maintenance records, structural certification for anything built.Check
04CommercialRate structure, what is genuinely included, tax treatment, cancellation terms and whether commissions are disclosed.Check
05CapacityWhether they can actually deliver at your scale on your dates, rather than at their best-case scale in a quiet week.Check
06Behaviour under pressureWhat they did the last time something went wrong. This is the check that predicts the next programme, and it is the one nobody asks about.Check
One accountable lead, vetted partners
One accountable lead, vetted partnersPerformance recorded per programme

How we behave

Four rules that keep the network working.

01

Ranking reflects delivery, not the best rate on the day

Performance is recorded programme by programme — on time, on specification, how issues were handled. That record feeds the ranking, so a supplier who was excellent three years ago and mediocre twice since does not keep the recommendation.

02

Commercial arrangements are disclosed

Where a supplier pays commission, the client is told and it is credited or offset against the fee, depending on the model agreed. A search whose ranking is quietly driven by who pays most is not a search.

03

We pay suppliers on the terms we agreed

Late payment is how an agency loses the supplier it needs on the next difficult programme. Terms are agreed up front and kept, including when the client is late paying us.

04

A settled price is not walked back

Once we have committed on an accepted price, that price stands. Renegotiating after delivery damages the relationship your next event depends on.

Categories

What we contract, and where

VENVenues and hotelsConvention centres, conference hotels, resorts, unusual and heritage spacesCategory
DESDestination partnersGround transport, local venues, permits, staffing, guides and experiencesCategory
PROProductionAV, lighting, staging, rigging, LED, streaming and show crewCategory
STAStand buildSpace-only fabrication, modular systems, graphics and installation crewsCategory
FREFreight and logisticsForwarding, customs brokerage, carnets, on-site handlingCategory
AIRAir and travelGroup fares, charter, rail, meet-and-assist and visa servicesCategory
STAStaffingHosts, promoters, registration staff, interpreters and hospitality crewCategory
TECTechnologyNetworks, scanners, badge printing, streaming platforms and interpretationCategory

Want to be on the list?

We are always looking for destination partners, production crews and stand builders in markets we work in. Send company details, insurance and licensing, three recent references at a comparable scale, and one example of something that went wrong and what you did about it — the last one is the part we read first.

hello@voyacircle.com

What you get from us

  • A written brief and specification, not a phone call and a hope
  • Payment on agreed terms, including when our client is late
  • Realistic head counts rather than optimistic ones
  • Feedback after every programme, good and bad

One working day · hello@voyacircle.com

Supplier, or buying from one? Both conversations start here.

If you run a venue, a production house or a DMC and you can hold a standard, introduce yourself. If you are the one buying, tell us the destination and we will tell you who we would put in front of you and why.